Shipping policy

Shipping policy

Shipping Policy

● Orders are processed within 1–3 business days.

● Standard delivery timeline: 5–10 business days.

● Express delivery timeline: 3–5 business days.

● Tracking details will be shared after dispatch.

Bella N Bloom is not responsible for courier delays caused by logistics issues, weather conditions, or unforeseen circumstances.

For urgent or time-bound delivery requests, customers may email us and mention the requirement in the order notes. We will try our best to accommodate the request; however, timely delivery cannot be guaranteed.

Bella N Bloom uses 3rd party courier services and is not liable for delays in shipping. We share approximate number of days required for delivery. We also extend the best support possible to ensure that the products reach customers as soon as possible. For any time-sensitive orders, please reach out to customer team to find out more.  

Logistics Partners

Orders within India are shipped through trusted logistics providers such as:

● Shiprocket

● XpressBees

● Amazon Shipping

Delivery is subject to the serviceability of these courier partners. If a location is not serviceable, our team will contact you to arrange an alternative solution.

Cancellation & Delivery Attempts

● Cancellation requests must be emailed within 8-10 hours of order placement.

● Once the order has been shipped, cancellation will not be accepted.

Delivery Address & Shipping Charges

● Customers are requested to enter their complete and correct delivery address while placing the order. Please make sure to select a valid and searchable/serviceable address from the address search bar.

● Shipping charges, wherever applicable, will be calculated based on the delivery address provided at the time of placing the order.

● Bella N Bloom will not be responsible for any delivery failure, delay, RTO, or additional shipping charges resulting from an incorrect, incomplete, or unserviceable address provided by the customer.

● If an incorrect or incomplete address results in the order being returned, re-shipped, or requiring another delivery attempt, the applicable additional shipping charges will be payable by the customer.

Refunds will not be processed if:

  • The order is cancelled at the doorstep.
  • There have been three failed delivery attempts by the courier partner.

Please note: Shipping charges are non-refundable under any circumstances.
In case of an RTO (Return to Origin), the applicable RTO charges will be deducted from the order value before processing any eligible refund.